Have questions about visiting R+R Dental, scheduling care, comfort options, or treatment choices? Start here for quick answers about our office, services, technology, and patient experience.
If you don’t see what you’re looking for, contact us. Our team is always happy to help!
Visiting R+R Dental
What should I expect at my first visit?
Your first visit is designed to feel clear, calm, and personal from the start. New patients may receive a tour of the office, an introduction to the technology, time to discuss dental concerns, a comprehensive exam, and a clear explanation of any recommended next steps.
Can first-time patients get a tour?
Many new patients are welcomed with a tour of the office and an introduction to the technology and process. Availability may vary by appointment, but the goal is always the same: help you feel comfortable, informed, and ready before care begins.
Do new patients receive any goodies or gifts?
We welcome you to find out… but we can guarantee you won’t be disappointed. Ask the team about current new-patient welcome items when you schedule your appointment.
Will the dentist explain what I need before treatment starts?
Yes, our team explains findings, treatment options, costs, and next steps before care begins. You should feel comfortable asking questions and understanding why a treatment is being recommended.
Will I feel pressured into treatment?
R+R Dental focuses on clear explanations and personalized recommendations. Our team will walk you through your options so you can make informed decisions about your dental health.
Comfort and Dental Anxiety
How do you help nervous or anxious dental patients?
R+R Dental works with many patients who feel nervous about dental visits. The team explains each step, checks on your comfort, and offers options that can make care feel more manageable, including comfort amenities, nitrous oxide, and Solea laser technology when appropriate.
What comfort amenities are available during visits?
R+R Dental offers a comfort menu that includes earplugs, a neck pillow, a charging station, a blanket, a jaw rest, Chapstick, dark glasses, refreshments, TV/music, free Wi-Fi, and massage chairs.
Are the hygienists gentle?
Yes. R+R Dental’s hygienists focus on thorough, gentle cleanings and explain what they are doing so you feel comfortable throughout the visit.
Do you offer entertainment during visits?
Yes. TV/music and free Wi-Fi are available during visits. You can also ask about comfort menu items before or during your appointment.
Is nitrous oxide available?
Yes, nitrous oxide may be available for patients who feel anxious or need help relaxing during certain dental treatments. The dentist will determine whether it is appropriate for your health and procedure.
Services and Technology
What dental services does R+R Dental offer?
R+R Dental offers general dentistry, family dentistry, cosmetic dentistry, laser dentistry, dental implants, Invisalign, crowns, fillings, dentures, root canals, extractions, whitening, veneers, and a whole lot more!.
Do you use a laser for cavities?
Yes, we use Solea laser technology for select cavity treatments. Not every cavity is the same, so the dentist will confirm whether laser treatment is appropriate for your tooth.
Can Solea laser treatment reduce the need for shots?
In many cases, Solea can make treatment more comfortable and may reduce the need for anesthesia. The dentist will explain what to expect based on your treatment, tooth, and comfort needs.
Do you offer same-day crowns?
Yes. R+R Dental offers CEREC digital dentistry for certain same-day ceramic restorations, including crowns in appropriate cases. The dentist will confirm whether your tooth is a good fit.
Is the office modern and clean?
Yes. R+R Dental uses modern dental technology and maintains a clean, comfortable office environment. The team uses digital tools to support accurate exams, clear explanations, and more efficient treatment planning.
Cosmetic Dentistry and Smile Improvements
Do you offer Invisalign?
Yes. R+R Dental offers Invisalign clear aligners for patients near Hicksville, NY and the surrounding area. Digital scans help create a custom aligner plan, and some patients may be able to preview their expected smile before starting.
Do you offer dental implants?
Yes. R+R Dental offers dental implants, All-on-4 dental implants, and TeethXPress implant-supported tooth replacement options. A consultation helps determine which option fits your health, goals, and budget.
Do you offer veneers?
Yes. R+R Dental offers porcelain veneers for patients who want to improve the shape, color, size, or overall appearance of visible teeth.
Do you offer professional teeth whitening?
Yes. R+R Dental offers Zoom teeth whitening for patients who want a brighter smile with professional guidance.
Can cosmetic dentistry fix more than one concern?
Yes, our cosmetic treatment plan may include whitening, bonding, veneers, crowns, Invisalign, implants, or another service, depending on your smile goals. The dentist will recommend the right order of treatment so the final result looks natural and functions well.
Family and Children’s Dentistry
Do you treat kids?
Yes. R+R Dental provides dentistry for kids and family dental care for toddlers, children, teens, adults, and older adults.
Can my whole family go to R+R Dental?
Yes. R+R Dental offers family dentistry in one Hicksville office, which makes it easier for families to manage preventive care, cleanings, exams, fillings, and treatment planning.
How does R+R Dental help children feel comfortable?
The team uses friendly communication, age-appropriate explanations, and a calm approach to help children understand what is happening. Comfort options may also be available depending on the child and treatment.
Is nitrous oxide available for children?
Nitrous oxide may be available for certain pediatric procedures when appropriate. The dentist will discuss comfort options with the parent before treatment begins.
Emergencies and Scheduling
Do you offer same-day emergency visits?
Yes, we do our best to accommodate genuine dental emergencies. Call as soon as possible so the team can help you find the soonest available appointment.
Do you accept walk-ins?
Please call before coming in. Same-day openings may be available for emergencies, and the team can help you find the soonest appointment.
What counts as a dental emergency?
A dental emergency may include a severe toothache, broken tooth, cracked crown, knocked-out tooth, swelling, infection, bleeding, or pain that makes it hard to eat or sleep. Call the office so the team can guide you on what to do next.
Are appointments usually on time?
R+R Dental values your time and works to keep appointments running smoothly. Dental needs can vary from patient to patient, but the team will communicate if anything changes.
Can I ask questions before booking?
Yes. You can call the office, use the contact form, or ask questions during a consultation. The team can help you understand services, scheduling, comfort options, insurance, and payment before you book.
Insurance, Payment, and Treatment Planning
Do you accept insurance?
Yes. R+R Dental accepts all major PPO insurance plans. We do not accept HMO plans or Medicaid. Coverage varies by plan and service, so call the office with your insurance information before treatment. The team can review your benefits, estimate out-of-pocket costs, and explain available options.
Do you offer payment plans or a savings plan?
Yes. R+R Dental offers payment options and an in-house savings plan to help patients manage dental care costs. Ask the team what options may be available for your treatment.
Will I know the cost before treatment?
The team will review your treatment plan, estimated insurance benefits, and expected out-of-pocket costs before care begins. Insurance estimates can change based on plan rules, but the office will help you understand the information available before treatment.
What if I have not been to the dentist in years?
You are welcome at R+R Dental. We’ll start with an exam, listen to your concerns, explain what we see, and help you build a realistic plan. No judgment!
Location and Hours
Where is R+R Dental located?
What are R+R Dental’s hours?
Our hours are Monday through Thursday from 9:00 AM to 7:00 PM, Friday from 9:00 AM to 2:00 PM, and Saturday from 9:00 AM to 1:00 PM.
Is the location easy to find?
Yes. R+R Dental is located on S Broadway in Hicksville. Call the office if you need help finding the building, parking, or the best time to arrive for your appointment.
How do I schedule an appointment?
Call R+R Dental or use the website’s contact form to request an appointment. The team can help you choose the right visit type, answer questions, and explain what to bring with you.